Development of a web application to manage a pharmacovigilance system, on certain products that require detailed and coordinated control between doctors, clinical analysis laboratories and patients included in the program.
Industry: Healthcare
Client: Novartis
Service: Custom Software Development.
Engagement Model: Turnkey Projects.
Technologies: .Net, Azure.
Background.
Novartis is one of the world’s leading pharmaceutical companies, with headquarters in Switzerland and offices in more than 90 countries. Some of the products the company sells are subject to a pharmacovigilance program in order to provide maximum safety for patients under treatment. The pharmaceutical company needed to rebuild its application from scratch in order to improve the quality of customer service, as well as make general optimizations.
Challenges.
Develop a web application to increase the availability of access for doctors, clinical analysis laboratories, and patients to ensure the correct prescription of the drugs included in the pharmacovigilance program.
Business Goals.
Ensure the correct prescription of the drugs included in the program, guaranteeing safety for their patients’ use of them. Comply with regulations of the pharmacovigilance program that requires the periodic registration of hemograms, generation of alarms, monitoring of treatment, notifications and generation of reports addressed to different control bodies.
Solution.
A web application was developed that allowed patients of a certain medication to be included in a pharmacovigilance program. The application allows user the ability to create reports, notifications and alarms in the event that a patient presents any irregularity. It also allows users to configure the profile of doctors responsible for patients, points of sale and system users, and helps establish sales rules and treatment phases.
Results.
General improvement in the user experience, including doctors, laboratory managers and patients, both for loading the information from the studies and for the historical analysis of each patient. Optimization in the process of authorizing the purchase of medication for patients depending on the results of their studies.
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Development of a web application for the centralization and analysis of information on energy consumption by area.
Industry: Energy, Materials & Public Services.
Client: Edenor.
Service: Application Maintenance.
Engagement Model: Dedicated Teams
Tecnologías: Java, Spring, Angular; HTML 5; Javascript, JQuery, Hiber-nate, Oracle DB.
Background.
Edenor is the main energy provider in Argentina in terms of users and electricity sold, marketing in an area corresponding to 4,637 square kilometers and a population of more than seven million inhabitants.
Edenor needed to be able to calculate the energy by areas from the energy registered in each substation, feeders, and transformation centers, among others; since its current management system did not allow for that visibility.
Challenges.
Edenor needed to standardize the way in which it calculated the energy consumed in the areas where it served from the data registered in each substation, feeders, and transformation centers, among others. Previously, this data was collected by a remote reading system where, in some cases, consumption curves were recorded every 15 minutes and, in others, only the monthly value of the energy block was available. For forecasting tasks, the demand for each area is considered and the different exchanges with other areas are added or subtracted, this calculation being affected since it does not have an effective way of analyzing the electricity consumption of consumers.
Business Goals.
General optimization of the company’s data analysis system, seeking to achieve a daily curve of the demanded energy by area. The company also needed to reduce the margin of error when processing management data from different sources where the unification was carried out manually. Increasing the information analysis and processing efficiency should allow for a better estimation of the demand for energy consumption, vital for maintenance and service improvements.
Solution.
Once the information from the different management programs was unified, a web application was developed that allowed Edenor users to obtain information on daily consumption, by rooms and by month from the measurement points in each area, taking into account batch and manual import processes, thus facilitating the monthly energy assembly process. To ensure completeness and correctness of the information, anomaly detection parameters were set up which will be notified after processing the files.
Results.
Once the technical optimizations were carried out on the electrical meters so that the required period could be measured, the work of centralizing the information on the different platforms and management tools began, managing to visualize energy consumption every fifteen minutes. Control panels were created with graphs of different formats that not only indicated power consumption but also provided predictions and other data for decision-making.
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Development of a mobile application designed to facilitate the operational management of the technical team when making visits to clients.
Industry: Telecom, Media and Entertainment.
Client: Telecom.
Service: Agile Software Development.
Engagement Model: Dedicated Teams.
Technologies: Ionic 4, Angular.
Background.
Telecom Argentina is one of the main telecommunications companies in the country, offering services ranging from fixed telephony (Telecom) and mobile (Personal), internet (Fibertel) and cable television (Cablevisión).
Challenges.
Telecom needed to increase the general efficiency of its Toolbox application, which facilitates the management of the technical team in a wide number of activities related to its daily operation, from consulting connectivity in an area to managing tickets and generalized problems.
Business Goals.
Develop an application that contains a large number and variety of management tools used by technicians. This application had to be integrated with Telecom’s central servers in order to have a general record of all the activity that the technician would carry out.
Solution.
A migration was made from the existing application to a new one called Toolbox, using new technologies and functionalities to facilitate the work of the technical team, including functionalities such as: carrier line status query, ADSL connection status query, registration of Tests carried out, generation of job tickets, consultation of access points and connections, and generation and tracking of work orders, among others.
Results.
General improvement in user satisfaction indexes for the use of a complete tool that is very useful when carrying out their activities, managing to offer a higher quality service to the final consumer. Improved visibility of the efforts made by your technical team, allowing you to make better business decisions.
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Development of a hybrid mobile application for Android and IOS devices to allow user and client access to their investment portfolios, allowing the latter to be able to operate online; and thus managing to improve the digital presence and the omni-channel.
Industry: Bank and Financial Services.
Client: Portfolio Personal.
Service: Agile Dedicated Teams.
Engagement Model: Dedicated Teams.
Technologies: Java, Android, Objective-C,Phone-Gap.
Background.
Portfolio Personal is one of the largest investment companies in Argentina. It offers clients multiple tools to analyze, compare and follow the profitability of their investments, offering advice and management of their portfolios. The company needed to develop a powerful mobile platform to help its clients operate in a simple, agile and secure way, from any device.
Challenges.
Across the world, individual and corporate investors have rapidly embraced new technologies that enable them to conduct their activities and transactions virtually anywhere, anytime, and on any device. Based on this general paradigm shift, Portfolio Personal promoted the creation of an app capable of performing all kinds of operations with a high level of security, aesthetics and usability.
Business Goals.
Offer Portfolio Personal clients an aesthetically pleasing, intuitive and usable application for both Android and IOS, maintaining a uniform experience on all platforms. This application had to offer real-time information on how the different stocks, bonds, futures and other instruments are quoted in the main markets, as well as the possibility to operate online, which until then was done by telephone or on the website, expanding the omni-channel.
Solution.
The implementation and maintenance of the application were designed, developed, tested, and completed, paying close attention to the user experience and seeking to make trading operations as easy as possible. The application should be able to update the information of the instruments that make up the stock market such as stocks, bonds, funds, etc.
Results.
Since its launch, the application has had over 10,000 downloads, allowing Personal Portfolio to establish itself as one of the leading stock exchange companies in the country. The functionality provided a safe and secure experience for users, who now have an additional channel to carry out stock transactions.
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Development of institutional and corporate web portal, as well as application portfolio update.
Industry: Logistics and Transportation.
Client: Exolgan.
Service: Custom Software Development
Engagement Model: Turnkey Projects.
Technologies: Liferay, JBoss EAP, Java, Handheld APEX, HTML.
Background.
Founded in 1995, Exolgan S.A. is the leading port terminal in Argentina, with more than 50 hectares of construction and more than 1,200 linear meters of wharf, considered a Multimodal Operations Platform. It is also part of the International Trade Logistics (ITL) holding.
Challenges.
The company needed support from a technology solutions partner that could help it leverage its digital assets for a series of corporate initiatives, as well as the maintenance of other applications and platforms to better serve customers and users. The digital assets to optimize included the company’s institutional and corporate website, in order to improve its image for internal and external clients, seeking a positive impact at the commercial and HR level.
Business Goals.
Exolgan needed to include a series of functionalities that would support the management of departments such as Human Resources through the inclusion of job search portals, as well as better understand its internal clients through the creation and analysis of satisfaction surveys. In turn, we included the maintenance of applications that allow external clients to understand issues related to the service provided by the company, such as the current exchange rate for the payment of services, merchandise arrivals and departures, seal control, among others.
Solution.
We formed a multidisciplinary team which, based on the client’s requirements, launched the first phase of the project, including the design and general implementation of the portal; this included tasks for user experience and design prototyping for subsequent development.
Features that allowed internal job posting were included, as well as internal satisfaction surveys. At a more commercial level, we needed to include applications that would allow for decentralized Content Management, including management control of (legal) contracts with version control.
For the second phase, related to requirements for external clients, the maintenance and migration of Java legacy query applications was started, as well as those in Handheld APEX. All of this was done while providing a monitoring and control service based on PMI, maximizing risk control and minimizing the level of uncertainty.
Results.
Effective commissioning of the corporate and institutional website and applications. This allowed us to improve the internal customer experience, as well as the management of different departments within the company.
Regarding the applications for the management of functionalities such as exchange rate, arrivals and departures and seal control, the effective updating and migration of these was achieved, which allowed us to improve the service offered to external clients.
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