by Huenei IT Services | Sep 20, 2023
Upgrade, support, and maintenance of the Daily Operative Report (ROD in Spanish) application, responsible for different operations at the airport and the Total Airport Management Systems (TAMS), as well as development of native and web applications for both platforms.
Location: Argentina
Client: Aeropuertos Argentina 2000.
Industry: Transport & Logistics
Service: Dedicated Teams.
Expertise: Software Development
Technologies: .Net, using HTML, CSS, JavaScripts, JQuery and Boostrap.
Solution
Through a development team, an upgrade of the ROD system was carried out, used for the treatment of different daily operations; this has improved reporting capabilities and information for decision-making.
Regarding the TAMS system, an upgrade was performed at the operating level, taking into account the support and maintenance of the current version to ensure a better operation for end-users, contemplating the fact that this system is in charge of the total administration of all airports, which allows it to manage resources, seasonality of flights and daily operations.
Background
Aeropuertos Argentina 2000 was founded in 1998 for the management and operation of 35 air terminals within the Argentine national territory, and has since become the largest private operator in the world.
Today, it has over 2,100 employees working to ensure the highest quality services and meet the highest international standards of quality, safety and comfort, 365 days a year.
Challenges
AA2000 is focused on customer experience and on modernizing, transforming and expanding the infrastructure and services at the air terminals to connect communities through an efficient and sustainable network, improving the quality of service to end users and improving internal and general operations.
Business Objective
Optimize the ROD and TAMS platforms to meet the new demands of the IT department.
Develop an Android application and a Web application to support access by the AA2000 team.
Improve ticket resolution times, as well as decrease ticket creation. Manage different resources from all airports more efficiently.
Results
General optimization of the ROD and TAMS platforms, improving operational capacity, as well as solving tickets and operation issues. New versions of TAMS 2.0 and ROD 2.0.
Background
Aeropuertos Argentina 2000 was founded in 1998 for the management and operation of 35 air terminals within the Argentine national territory, and has since become the largest private operator in the world.
Today, it has over 2,100 employees working to ensure the highest quality services and meet the highest international standards of quality, safety and comfort, 365 days a year.
Challenges
AA2000 is focused on customer experience and on modernizing, transforming and expanding the infrastructure and services at the air terminals to connect communities through an efficient and sustainable network, improving the quality of service to end users and improving internal and general operations.
Business Objective
Optimize the ROD and TAMS platforms to meet the new demands of the IT department.
Develop an Android application and a Web application to support access by the AA2000 team.
Improve ticket resolution times, as well as decrease ticket creation. Manage different resources from all airports more efficiently.
Results
General optimization of the ROD and TAMS platforms, improving operational capacity, as well as solving tickets and operation issues. New versions of TAMS 2.0 and ROD 2.0.
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by Huenei IT Services | Aug 10, 2023
Web application for client onboarding.
Web platform development for client onboarding which allowed to cut down on client engagement times. This was reflected by a short-term portfolio growth of 25-30%. Development of client management boards which boosted growth visibility and request status.
Location: United Kingdom
Client: Insignis
Industry: Finance
Service: Dedicated Teams.
Expertise: Software Development
Technologies: .NET
Solution
The working scheme was tailored to the client’s needs, which meant a competitive advantage. Based on this, each amended requirement became new information during the development process. This allowed us to quickly take in any feedback from both internal and external clients, which in turn resulted in faster adaptation times for the product value.
Background
Insignis is a company dedicated to capital investments. It had a manual onboarding system where clients and its applicants had to fill out registration and affiliation forms in PDF format. In order to streamline the affiliation process and improve the user experience, the company decided to create a digital platform. In this case, the client’s main business need was developing an app that could be used to fill out application requests for registration to the Insignis platform, thus improving user experience.
Challenges
The client was looking for a technology partner to help develop a web onboarding application that would eliminate the need for paper forms and reduce the time it took for customers to register to the platform.
Business Objective
The service aims at developing an agile onboarding platform with a user-friendly interface. The solution was developed using an agile methodology framework, which ensured continuous deliveries of valuable software. This allowed us to meet and exceed customer expectations on agreed dates, with the greatest value that the team could offer.
Results
1.- Upon launching the application, the client managed to get 30% of their new users to go through the application.
2.- Activity has grown from 60 applications per month to 100 weekly applications as a result of collaborations with new partners. Also, the onboarding application has helped reduce affiliation times so that the result of the project is in line with the client’s expectations.
3.- The client’s current business target is a £3bn increase over the next 18 months, which will go hand in hand with the new project.
Background
Insignis is a company dedicated to capital investments. It had a manual onboarding system where clients and its applicants had to fill out registration and affiliation forms in PDF format. In order to streamline the affiliation process and improve the user experience, the company decided to create a digital platform. In this case, the client’s main business need was developing an app that could be used to fill out application requests for registration to the Insignis platform, thus improving user experience.
Challenges
The client was looking for a technology partner to help develop a web onboarding application that would eliminate the need for paper forms and reduce the time it took for customers to register to the platform.
Business Objective
The service aims at developing an agile onboarding platform with a user-friendly interface. The solution was developed using an agile methodology framework, which ensured continuous deliveries of valuable software. This allowed us to meet and exceed customer expectations on agreed dates, with the greatest value that the team could offer.
Results
1.- Upon launching the application, the client managed to get 30% of their new users to go through the application.
2.- Activity has grown from 60 applications per month to 100 weekly applications as a result of collaborations with new partners. Also, the onboarding application has helped reduce affiliation times so that the result of the project is in line with the client’s expectations.
3.- The client’s current business target is a £3bn increase over the next 18 months, which will go hand in hand with the new project.
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by Tomás Freyer | Jan 11, 2023
Corrective and Evolutionary Maintenance Project.
Architecture and development of a solution for sending massive emails through a microservice, corrective and evolutionary support of the application.
Location: United States
Client: Quantified
Industry: Information Technology
Service: Dedicated Teams.
Expertise: Software Development
Technologies: Ruby on Rail Java Angular
Solution
We developed a Ruby on Rail microservice connected to AWS that allows the management of notifications to platform users. Support is provided for incidents in production and incident management.
Background
Quantified is an AI-Powered Coaching Platform for Improving conversations. Quantified help customer-facing teams have better conversations, create better customer experiences, and generate more revenue.
Challenges
The client was looking for a strategic partner to increase its development team for new features and incident management in production.
Business Objective
Have a microservice that allows the management of notification emails to users in a centralized way, corrective and evolutionary development of the developed application, architectural support of solutions to improve experiences.
Results
The client achieved the stabilization of communications sent to platform users and has the flexibility to configure notifications by type, frequency and users.
Background
Quantified is an AI-Powered Coaching Platform for Improving conversations. Quantified help customer-facing teams have better conversations, create better customer experiences, and generate more revenue.
Challenges
The client was looking for a strategic partner to increase its development team for new features and incident management in production.
Business Objective
Have a microservice that allows the management of notification emails to users in a centralized way, corrective and evolutionary development of the developed application, architectural support of solutions to improve experiences.
Results
The client achieved the stabilization of communications sent to platform users and has the flexibility to configure notifications by type, frequency and users.
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by Tomás Freyer | Jan 11, 2023
Real time processing + Cloud Storage Optimization.
McAfee wanted to design, develop and implement a new cloud-based technical architecture that would allow them to find a balance between storage costs, real-time processing capacity and improved response time.
Location: United States
Client: McAfee
Industry: Information Technology
Service: Discovery / Agile Dedicated Teams.
Expertise: Software Development
Technologies: AWS Archit., S3 Bucket, GLUE (ETL), PySparkSQL, Redshift, Python 3.7, Bash, Parquet Files, AWS Athena, Kafka bus.
Solution
We created a security cloud solution based on AWS to provide monitoring, detection, response and investigation capabilities to enterprise customers. As part of the monitoring and detection capabilities, the system collects telemetry from endpoints that is used to understand different activities running on user machines. The main goal of the system, known as Data Collection Funnel, is the instrumentation, transfer, translation and storage of the endpoint telemetry in real time.
Background
McAfee is a software company specializing in computer security, its best known product is antivirus.
Challenges
The client was not satisfied with the level of response that it was providing to its clients when faced with new virus threats on the computers protected by its computer virus protection product. The non-processing of information in real time, together with the cost associated with the high volume of storage of this information meant an impediment to find a solution that satisfies the business.
Business Objective
Deliver to its customers a better response time to virus threats by collecting and processing information in real time to deliver it to their cyber-security teams as soon as possible.
Results
We have achieved both goals, a drastic reduction in storage cost and a great improvement in time response to face virus threats.
Background
McAfee is a software company specializing in computer security, its best known product is antivirus.
Challenges
The client was not satisfied with the level of response that it was providing to its clients when faced with new virus threats on the computers protected by its computer virus protection product. The non-processing of information in real time, together with the cost associated with the high volume of storage of this information meant an impediment to find a solution that satisfies the business.
Business Objective
Deliver to its customers a better response time to virus threats by collecting and processing information in real time to deliver it to their cyber-security teams as soon as possible.
Results
We have achieved both goals, a drastic reduction in storage cost and a great improvement in time response to face virus threats.
Would you like to join Huenei’s Tribe?
by Tomás Freyer | Jan 10, 2023
Cancer Treatment Follow-up App.
In conjunction with the client we designed and implemented an automated testing strategy for software applications considered core to their business continuity.
Location: United States
Client: OZ
Industry: Information Technology
Service: Automated QA
Expertise: Dedicated Teams
Technologies: Ranorex, C#, Java Script
Solution
Automated tests were developed and implemented in the most critical software products aligned with a regression testing plan agreed with the Product Owner of each application.
Background
OZ is a global digital technology consulting and software delivery partner targeting the health care industry. They are software–natives with a fierce entrepreneurial spirit and decades of experience in digital innovation and disruptive technologies.
Challenges
The client wanted to improve the turnaround time in releasing new versions of their health care industry oriented software applications without sacrificing testing coverage to ensure the release of new stable versions.
Business Objective
Reduce release times of new versions while ensuring their reliability, with a focus on improving the user navigation experience.
Results
We were able to implement an automated testing practice improving time and reliability in the launching of new versions of their software products.
Background
OZ is a global digital technology consulting and software delivery partner targeting the health care industry. They are software–natives with a fierce entrepreneurial spirit and decades of experience in digital innovation and disruptive technologies.
Challenges
The client wanted to improve the turnaround time in releasing new versions of their health care industry oriented software applications without sacrificing testing coverage to ensure the release of new stable versions.
Business Objective
Reduce release times of new versions while ensuring their reliability, with a focus on improving the user navigation experience.
Results
We were able to implement an automated testing practice improving time and reliability in the launching of new versions of their software products.
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