Application Management
Outsourcing.

We guarantee the continuous stability, performance, and security of your applications, while providing operational efficiency, cost reduction, and access to specialized technical expertise.

Operational efficiency

The key to your
competitiveness.

In an increasingly technology-focused business world, efficient application management is essential to ensure continuous performance and availability of critical systems.

Our application management outsourcing service offers a comprehensive solution to free up internal resources and improve operational efficiency.

By entrusting the ongoing management of your applications to our expert team, you can focus on your core business while we ensure the optimal functioning of your applications.

With our expertise and customer-centric approach, we offer high-quality, customized services that adapt to your company’s specific needs, allowing you to optimize costs, improve efficiency, and stay competitive in a constantly evolving market.

Comprehensive solution

Free up resources, increase efficiency.

Our approach to application management outsourcing is based on providing comprehensive and proactive support to ensure optimal functioning of the client’s applications.

Comprehensive

Assessment

Comprehensive Assessment

We conduct an exhaustive evaluation of existing applications and their management needs to develop customized outsourcing strategies.

Specialized

Team

Specialized Team

We assign a dedicated team of application management experts who provide continuous support and focus on continuously improving efficiency and performance.

Proactivity and

Preventive Maintenance

Proactivity and Preventive Maintenance

We implement proactive monitoring practices and preventive maintenance to identify and address issues before they affect end users.

Incident Management

and Problem Resolution

Incident Management and Problem Resolution

We establish clear incident management processes to ensure a quick and effective response to critical issues, minimizing downtime and business impact.

Continuous

Optimization

Continuous Optimization

We seek opportunities for optimization and continuous improvement in application management to ensure alignment with business objectives and customer satisfaction.

Requerimientos

de Seguridad

Requerimiento de Seguridad

Nuestros procesos de desarrollo y mantenimiento de software se encuentran certificados en la norma ISO 27001, lo que asegura la identificación, gestión y trazabilidad de requerimientos no funcionales relacionados con la seguridad, en todo el ciclo de vida de mantenimiento. Aún cuando el código sea preexistente, ejecutamos un diagnóstico respecto del “estado de salud” del software (estático y dinámico) para identificar vulnerabilidades.

Resource liberation

Benefits of application management outsourcing.

  • Freeing up internal resources to focus on strategic business activities.
  • Improving operational efficiency by leveraging expertise and best practices in application management.
  • Ensuring service quality through service level agreements (SLAs) and performance metrics.
  • Reducing operational costs by eliminating the need to maintain specialized internal staff.
  • Access to a dedicated team of application management experts to resolve issues in a timely and effective manner.

FAQs

What advantages does application management outsourcing offer?

Outsourcing application management allows companies to focus on their core business, reduces operational costs, improves efficiency, and ensures specialized support. Additionally, it benefits from the latest technologies and practices without the need to maintain a dedicated internal team.

How is the quality and continuity of service ensured?

We guarantee service quality and continuity through well-defined service level agreements (SLAs), constant monitoring, regular performance reports, and a 24/7 support team. Our proactive and reactive approach ensures that any issues are quickly identified and resolved.

What types of applications can be managed through this service?

We manage a wide range of applications, including enterprise applications, ERP systems, CRM, mobile applications, web applications, and custom software. Our team has experience with various technologies and platforms, allowing us to adapt to the specific needs of each client.

How do you handle data security and confidentiality?

We implement strict security and confidentiality policies to protect our clients’ data. We use advanced encryption, access controls, regular security audits, and comply with all applicable data protection regulations. Additionally, our team receives ongoing training in cybersecurity practices.

What is the transition process when outsourcing application management?

The transition is carried out in several phases, starting with a detailed assessment of the client’s applications and needs. We then plan and execute a gradual transition to ensure minimal business disruption. Throughout this process, we maintain constant communication with the client to address any concerns and ensure smooth integration.

Ready to transform your business?

Take the first step towards digital transformation. Contact us and let’s explore how we can elevate your business.

Rombos