Privacy policy.

Data Privacy Policy

Protection of Personal Information.

The express acceptance of this Policy in accordance with the terms of the same, occurs when the owner of the information provides his/her personal data through any channel or means established by Huenei IT Services, and/or when he/she acquires or uses any of its services or products, and/or when Huenei IT Services acquires services or products from said owner contracts with him/her in any way. 

If you do not want Huenei IT Services to collect your Information and Personal Data, please refrain from providing it. Likewise, remember that you may, at any time, request the withdrawal or blocking of the Information and Personal Data referred to in this Policy, in accordance with the provisions of Law 25,326 on the Protection of Personal Data and its regulatory decrees. 

Please note that Personal Information and Data is recorded when, among other cases, you communicate with our staff by any means, such as, for example, by telephone, email, face-to-face meetings to make enquiries, request information, ask for a quote, when you use the website www.huenei.com, when you participate in a job call opened by Huenei IT Services.

Definitions

For the purposes of this Policy, the following definitions apply:

“Authorization”: Prior, express and informed consent of the Owner to carry out the Processing of his/her personal data.

The Owner’s authorisation will not be necessary in the case of:

  1. Information requested by a public or administrative entity in the exercise of its legal functions or by court order
  2. Data of a public nature.
  3. Cases of medical or health emergency.
  4. Processing of information authorized by law for historical, statistical or scientific purposes.

 

“Privacy Notice”: Verbal or written communication generated by the Data Controller, addressed to the Owner

for the Processing of your personal data, through which you are informed about the existence of the  information processing policies that will be applicable to you, the way to access them and the purposes of the Processing that is intended to be given to the personal data, as well as the way to access your rights. 

“Database”: Organized set of personal data that is subject to Processing, in accordance with the provisions of Decree 1558/2001.

 “Public Data”: It is the data that is not semi-private, private or sensitive. Public data includes, but is not limited to, data relating to the marital status of persons, their profession or trade and their status as a merchant or public servant. By their nature, public data may be contained, inter alia, in public registers, public documents, official gazettes and gazettes, and duly enforceable court judgments that are not subject to confidentiality.

 “Sensitive Data”: Sensitive data is understood to be data that affects the privacy of the Owner or whose improper use may lead to discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, membership of trade unions, social or human rights organizations or that promotes the interests of any political partyor that guarantee the rights and guarantees of opposition political parties, as well as data related to health, sex life, and biometric data.

 “Data Processors”: Natural or legal person, public or private, who by itself or in association with others, carries out the Processing of personal data on behalf of the Data Controller; person outside the organization. For this specific case, they are those persons hired by HUENEI IT SERVICES, who act on behalf of HUENEI IT SERVICES (i) in the management of administrative and/or accounting processes that involve the processing of personal data, or (ii) in the development of the provision of services or sale of contracted products.

“Personal Information and Data”: Any information linked to or that can be associated with one or more specific or determinable natural persons.

“Data Controller”: Natural or legal person, public or private, who by itself or in association with others, decides on the data database and/or the Processing of the data. For this specific  case it is HUENEI IT SERVICES.

“Owner”: A natural person whose personal data is subject to Processing.

“Transfer”: Data transfer takes place when the Controller and/or Processor of personal data, located in Argentina, sends the information or personal data to a recipient, who in turn is the Controller and is located inside or outside the country.

 “Transmission”: Processing of personal data that involves the communication of the same within or outside the territory of the Republic of Argentina when it is intended to carry out a Processing on behalf of the Controller.

 “Processing”: Any operation or set of operations on personal data, such as collection, storage, use, circulation or erasure.

 

 

Consequences of acceptance of the Policy – Purposes of the processing of Information and Personal Data

By accepting this Policy, each Owner expressly authorizes HUENEI IT SERVICES to process their Information and Personal Data, in whole or in part, including the collection, storage, recording, use, circulation, processing, deletion, transmission under the terms of this Policy and/or transfer of the data provided for the purposes described in the Policies of such third parties to whom the Information and Personal Data are transferred.

By accepting this Policy, in your capacity as the Owner of the Information and Personal Data collected, you authorize the processing of said data for all the purposes established in this Policy and especially for:

 

  1. Use the Information and Personal Data provided to establish and maintain the business relationship; to send information regarding the legal, commercial, contractual or obligational relationship; to collect accounts receivable; make the payment of accounts payable; and for any other purpose that results in the development of the relationship that arises.
  2. Use the Information and Personal Data provided to send commercial information or that Huenei IT Services considers may be of interest to the Owner.
  3. Use the Information and Personal Data provided to make it available to the personnel in charge of the corresponding work, within the company, without excluding the possibility of being transferred to managers, consultants, advisors, people and external offices as necessary.
  4. Use, when appropriate in accordance with the reason for which the information was provided, the same and the Personal Data provided for marketing purposes of the services and products of Huenei IT Services and the third-party products and services with which Huenei IT Services Maintain a business relationship.
  5. Use the Information and Personal Data provided for the request of surveys and after-sales follow-up to establish the satisfaction of the services provided or the goods sold by Huenei IT Services for statistical and continuous improvement purposes, or for qualitative and quantitative evaluations of the levels of services or goods received by Huenei IT Services.
  6. For the transfer of data to third parties in the same sector or sectors related to Huenei IT Services, so that the owners can know and have access to other options of products and services.
  7. Use the Information and Personal Data provided to maintain the records required by law.
  8. Use the Information and Personal Data provided to issue certifications required by the Owner.
  9. Use the Information and Personal Data provided to make accounting records.
  10. To provide the Information and Personal Data to national and international national and international control and surveillance, administrative, police and judicial authorities, pursuant to a legal or regulatory requirement.
  11. To allow access to the Information and Personal Data to auditors or third parties hired to carry out internal or external audit processes specific to the commercial activity that HUENEI IT SERVICES carries out.
  12. Consult and update the Information and Personal Data.
  13. Contract with third parties the storage and/or processing of Information and Personal Data for the correct execution of the contracts entered into with HUENEI IT SERVICES under the security and confidentiality standards to which HUENEI IT SERVICES is obliged.

HUENEI IT SERVICES does not sell or transfer to third parties for a price the Information and Personal Data of the Holders.

Protection of Your Personal Information.

HUENEI IT SERVICES respects the privacy of all Account Holders. For the development of the work of HUENEI IT SERVICES, the Information and Personal Data of the Owners will be collected and used, taking the appropriate security measures and allowing them at all times to access their information and exercise all their rights. The processing of Information and Personal Data by the Responsible Party and the Processors is framed in the guarantee and respect of the treatment principles defined by Law 25,326. We thus guarantee  legality, adequate treatment with respect to the purpose, freedom, veracity or quality, transparency, access and restricted circulation, security and confidentiality of your Personal Data. 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of your Information and Personal Data, you have physical, electronic, administrative, and security procedures in place to safeguard and secure the Information and Personal Data that is collected. HUENEI IT SERVICES has internal processes of the databases that comply with the legal obligations of security and confidentiality imposed by Law 25,326 on the Protection of Personal Data. All of the above reduces the risks of malicious interference with the Information and Personal Data stored. 

All contracts of HUENEI IT SERVICES with employees and suppliers, contractors, external consultants, temporary collaborators, etc., that involve the processing of Information and Personal Data of the Owners included in the databases of Huenei IT Services, includes a confidentiality agreement that details its commitments for the protection, care, security and preservation of confidentiality,  integrity and privacy of the same, even after the termination of their contractual link or relationship with Huenei IT Services.

 

 

Information and Personal Data that Huenei IT Services may collect from Data Controllers

In all cases where you provide personal information, and in accordance with current legislation, you declare that the Information and Personal Data provided are true.

Huenei IT Services presumes the veracity of the information provided and does not verify, nor does it assume the obligation to verify the identity of the Holders, nor the veracity, validity, sufficiency and authenticity of the data provided by each of them. Therefore, it does not assume responsibility for damages and/or losses of any nature that may have its origin in the lack of veracity, validity, sufficiency or authenticity of the Information and Personal Data, including damages that may be due to homonymy or identity theft. The Information and Personal Data that Huenei IT Services will collect and process may be the following:

 

  • Trade names.
  • Tax and tax identification information.
  • Bank information for payments via transfer.
  • Contacts.
  • Copy of supporting documents of tax and banking information.
  • Name and surname.
  • Type and number of identification.
  • Date of birth.
  • Gender.
  • Blood type .
  • Nationality and country of residence.
  • Landlines and cell phones for contact (personal and/or work).
  • Postal and electronic addresses (personal and/or work).
  • Credit and debit card(s) information (number, bank, expiration date).
  • Biometric data, including images, photographs, videos, voices and/or sounds, fingerprints.
  • Profession or trade.
  • Company in which he works and charge.
  • Salary.
  • Function.
  • Social Work, affiliation data and/or Prepaid Medicine.
  • All data that may legally be collected through A.F.I.P.
  • All data that may be legally collected by A.N.S.E.S.
  • Information on Pre- and Post-occupational Studies
  • Academic Profile.
  • Professional Profile.
  • Marital status and/or relationship in relation to other persons, including minors or disabled persons.
  • Address information.
  • Companies of which you are a shareholder or in which you have some type of participation or link.
  • Any other Information or Personal Data to which HUENEI IT SERVICES has access in the development of the legal, commercial, contractual or obligational relationship that it has with the Owner.

 

The Data Controllers shall not be obliged in any event to authorise the processing of sensitive data. Notwithstanding the foregoing, in cases where, in order to make the provision of the service possible, the Data Controllers who provide any sensitive personal data must expressly consent to the processing of the Information and Sensitive Personal Data in accordance with this Policy.

 

Protection of personal data in video surveillance systems in accordance with the provisions of Disp. 10/2015 (conf. Law 25.326)

HUENEI IT SERVICES. inform the Owners of personal data that they are in a video surveillance area and obtain their authorization for the Processing of the same. To this end, distinctive signs or warnings can be used in the video surveillance areas, mainly in the entrance areas to the places that are being watched and monitored and inside them.

 In cases where audio recording is made, the Owners must also be informed of this situation. The signs or notices implemented must, at least, comply with the content of a privacy notice, which must: include information about who the Data Controller is and their contact details, ii) Indicate the Treatment that will be given to the data and the purpose of the same, iii) Include the rights of the Owners,  iv) Indicate where the Information Processing Policy is published.

 In addition, the notice will be visible and legible taking into account the place where the Surveillance System operates.

 

Access to images by the Owners of personal data

The Data Subjects are entitled to exercise their right of access to the images processed by means of SV. By virtue of this, when a Data Controller exercises this right, HUENEI IT SERVICES must adopt the necessary procedures and measures to protect the rights of the other Data Controllers whose personal data have been processed together with those of the person requesting access.

Some of the measures that can be adopted are the following: i) Establish a procedure for accessing the images, which allows Huenei IT Services  to verify the status of Owner of the person requesting access to the information. ii) Require the requesting Owner to provide data such as date, time, place, among others, to facilitate the location of the image and limit the exposure of third-party images as much as possible. iii) If a third party (s) of personal data appears in the image, the authorization of said third party(s) must be obtained for the delivery of the tape or recording. iv) If the third party does not have the authorization to disclose the information contained in the required tape or recording, Huenei IT Services must ensure the anonymization of the data(s) of the third party(s), taking measures aimed at such n, such as blurring or fragmenting the image of said third party(s).

 

Validity of the processing of Information and Personal Data

The information provided by the Data Controllers may remain stored for up to ten (10) years from the date of the last processing, to allow Huenei IT Services

Compliance with the legal and/or contractual obligations for which it is responsible, especially in commercial, accounting and tax matters or any event provided for by law.

 

Information on underage children and adolescents

Huenei IT Services will ensure the appropriate use of the personal data of children and adolescents who are minors, guaranteeing that the laws applicable to them are respected in the processing of their data,  as well as their best interests, and their fundamental rights and, as far as possible, taking into account their opinion as Data Subjects.

 

General procedure for the exercise of the rights of the Owners of Information and Personal Data

The procedures for the exercise of the rights of the Holders will be as provided for in Law 25,326 and its regulatory decrees. In compliance with Law 25,326, HUENEI IT SERVICES requests your authorization to continue with the processing of your information and personal data, in accordance with this Policy.

 The Owners have the right to consult and know the details of the processing of their Information and Personal Data,  as well as to rectify them in case they are inaccurate or incomplete and to cancel them when they are not being used in accordance with legal or contractual purposes and terms or according to the purposes and terms contemplated in this Policy.

 By accepting this Policy, the Owner freely, expressly and previously declares that he/she has been informed of the rights granted to him or her by applicable laws as the Owner of his/her Information and Personal Data, which are set forth below:

 

  1. Know, update and rectify your Information and Personal Data before the Data Controller or Data Processor. This right may be exercised, among others, against partial, inaccurate, incomplete, fragmented, misleading data, or data whose Processing is expressly prohibited or has not been authorised.
  2. Request proof of the authorisation granted to the Data Controller, except when expressly exempted as a requirement for the Processing.
  3. To be informed by the Data Controller or the Data Processor, upon request, regarding the use made of their Information and Personal Data.
  4. Submit complaints to the National Directorate for the Protection of Personal Data under the Agency for Access to Public Information for breaches of the personal data protection regime.
  5. Revoke the authorisation and/or request the deletion of the data when the Processing does not respect the constitutional and legal principles, rights and guarantees . The revocation and/or deletion will proceed when the National Directorate for the Protection of Personal Data has resolved by a final provision that the Controller or Processor has engaged in conduct contrary to current regulations in the Processing.
  6. Access your Information and Personal Data that have been subject to Processing, upon request to HUENEI IT SERVICES. under the terms of the current regulations that are applicable to it. For inquiries whose frequency is greater than one for each (1) calendar month, HUENEI IT SERVICES will charge the Owner who requests such information, the costs of shipping, reproduction and, where appropriate, certification of documents.

 

The exercise of the rights of the Owners

Consultations: The Holders, authorized persons or successors (when authorized by Law  ), may consult their Information and Personal Data that are stored in the databases of HUENEI IT SERVICES, in which case HUENEI IT SERVICES will provide the requested information, after verifying the standing to submit such an application. The query will be answered within a maximum term of ten (10)  business days from the date of receipt of the same. When it is not possible to attend to the query within said term, HUENEI IT SERVICES will inform the reasons for the delay, indicating the date on which your query will be attended, which in no case may exceed five (5)  business days following the expiration of the first term. 

Complaints: If the Owners, authorized persons or successors consider that the information and personal data contained in the databases of Huenei IT Services should be subject to correction, updating or deletion, or when they notice the alleged breach of any of the duties contained in the regulations, they may file a complaint with Huenei IT Services which will be processed under the following rules.

 

  1. The claim must be made by means of a request addressed to Huenei IT Services with your identification, the description of the facts that give rise to the claim, your address, and accompanying the documents that you want to assert. If the claim is incomplete, Huenei IT Services will require it within five

(5) days following receipt of the claim to correct the defects. If two (2) months have elapsed from the date of the request, without the required information being submitted, Huenei IT Services will understand that the claim has been withdrawn.

  1. In the event that Huenei IT Services is not competent to resolve the claim, it will be communicated to the corresponding party within a maximum period of two (2) business days and will be informed in a timely manner.
  2. The maximum term for dealing with the claim will be fifteen (15) business days from the day following the date of its receipt duly supported. When it is not possible to address the claim within said term, you will be informed of the reasons for the delay and the date on which your claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first term. 

To enforce their rights, Data Controllers may exercise their rights to know, update, rectify and delete their information and personal data by sending their request by completing the form located on the following site: https://sugerencias.huenei.com

 You will need to complete the requested information.

The request for the deletion of the Information and Personal Data and the revocation of the authorization or the request for limitation of the use and disclosure of the same will not proceed when the Owner has a legal or contractual duty to remain in the database, under the terms provided by the applicable laws.

 

IMPORTANT: Modifications to the Privacy Policy

Huenei IT Services reserves the right to make modifications or updates to this Policy at any time, in order to meet new legislation,  internal policies or new requirements for the provision or offer of its services or products.

These modifications will be available to the public through visible advertisements on your website or through the last email provided.

Subject to applicable laws, the Spanish version of this Policy shall prevail in the United States over any version disclosed in another language. In the event that there is any inconsistency between the Spanish version and any translation of this Policy into another language, the Spanish version shall prevail.